With over 25,000 customers worldwide, Appex is the world leading analytics and marketing suite for Instagram and a partner of the world's most-loved brands such as National Geographic, Gucci, Marc Jacobs, Samsung, Emirates and more.
As a Customer Support Specialist, we expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to assist our customers in a fast, efficient and professional manner. If you enjoy fixing issues and helping improve the overall customer experience, this job is for you!
License
Provide industry leading customer support via e-mail, chat and social media Improve the customer experience by taking a proactive approach in solving Take ownership of issues and follow problems through to resolution.Assist in developing customer support procedures, policies and standards
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